Limited Lifetime Warranty
TOL, Inc. provides a limited lifetime replacement warranty on our products covering any breakage, failure to heat, or other malfunction due to design or manufacturing defect, for as long as you own the product. This warranty does not apply to problems which are the result of misuse or normal wear and tear, or to products purchased from unauthorized resellers.
How to Invoke Your Warranty
To invoke a warranty, send your product with all its parts to:
Attn: Jose Eber Web Return
26570 Agoura Rd. Suite 180
Calabasas, CA 91302
Please print and fill out THIS FORM and include it with the returned item. You must also include a copy of your sales receipt. In addition, include a check or money order in the amount of $19.95 ($24.95 for blow dryers and gift sets) to cover the cost of shipping and handling of your new product. Please make check or money order payable to: TOL, Inc.
No refunds will be issued.
IMPORTANT TO NOTE
Canadian customers: money orders are accepted only from a U.S. bank. Warranties can only be honored in the country of purchase in the currency of purchase. If you have a need to exercise your warranty and you do not live within the country you purchased the product, please contact customer service for further information.
Please CLICK HERE to download and print the product replacement form and send it back along with your product.